How to buy a license – Linked Helper

General information
FAQ

General information

In order to buy a license, either organizational or personal one, please:

Open Linked Helper Launcher or the web version of it (https://www.linkedhelper.com/member)
Navigate to the Licenses menu (1)
Click Buy new button (2)
Read terms and conditions and mark that you agree with them (3)
Fill in the form and press Buy (4)

You will be offered to choose from several options:

License owner:
- personal - a license that will be available for any LinkedIn account under the current Linked Helper account;
- {name of your organization} - a license can be assigned to any employee of the organization, not only to your Linked Helper account (the difference between personal and organizational licenses).
Payment system. We currently support:
- FastSpring - our merchant of record. You can choose option to pay from several ones available here, including wire transfer.
- Stripe - allows you to pay via Credit / Debit card via the Stripe payment provider.
- PayPal - allows you to pay from a personal PayPal account.
- PayPro - allows you to pay via Credit / Debit card via the PayPro Global payment provider.
Billing country, email, and full name are needed for payment for some providers.
License type:
- Standard has all currently available functionality except ability to send messaging history via webhook, some activity may be limited. Check this to learn more - Licensing: Standard and PRO licenses. Pricing and discounts;
- Pro doesn't limit any activity except for getting emails from LH Email Finder, but still we urge you to follow our daily recommended limits - What kind of limits should I use?
Month - license duration. Linked Helper doesn't have auto-billing: we don't charge our users automatically and even don't store their bank card information. Each time a current license runs out, a new one needs to be bought manually in order to continue using our service.
Quantity - a number of licenses for an order. We have discounts for bulk purchases:
- 10 - 19 licenses - 10%
- 20 - 49 licenses - 20%
- 50 - 74 licenses - 30%
- 75 - 99 licenses - 35%
- 100-999 licenses - 40%
- >= 1000 licenses - 50%

FAQ

Can I pay via PayPal, direct bank transfer, or local payment provider?

Yes but the payment methods offered by FastSpring depend on the country. For example, in the United States you can pay via credit/debit card, PayPal, Amazon Pay, and Wire Transfer but in the UK there is Sofort instead of Amazon Pay.

Where can I submit my company's VAT ID for tax exempt?

We used to deal with local taxes by ourselves but since they are rather difficult to work with we had to switch to a merchant of record. FastSpring automatically counts and processes taxes:

If you are placing an order on behalf of a company, enter the company's VAT identification number by clicking "Enter VAT ID" and the VAT charges will be removed:

Where can I get an invoice for a paid order from Linked Helper?

FastSpring is our official reseller meaning that all invoices come to us from them. Here is how you can get the receipt - instruction.

The taxpayer identification number can be changed only by FastSpring support - https://fastspring.com/consumer-support-form.

Where can I change my account details and taxpayer identification number?

All your orders are tied to a billing email address and can be checked here - https://linkedhelper.onfastspring.com/account. To change the account details, you need to open the Account Details and Payment Methods tab and press Edit:

The taxpayer identification number can be changed only by FastSpring support - https://fastspring.com/consumer-support-form.

I get "We regret that your order could not be accepted..." error. What should I do?

If you see the message like on the screenshot below, most likely FastSpring's automatic system of fraud monitoring considered your payment potentially dangerous. In such a case you should contact their support team so they could review it manually - https://fastspring.com/consumer-support-form.

Thank you very much for your attention. We hope that these tips helped you! Here are some more useful articles from our blog:

You can try the software for free during 14 days - download it and activate a free trial.

Official website Our blog YouTube Facebook Instagram WhatsApp Email: info@linkedhelper.com