In this article, you will learn how to generate receipts for your paid Linked Helper 2 personal or organizational licenses. This article can be useful for sellers whose Linked Helper license is bought by the company, hence the invoice for the purchase is needed.
All the information needed for your Accounting Department can be filled in on the Linked Helper website or Launcher.
- Fill in the needed information before the purchase
- Download invoices for Linked Helper 2 purchases
- Where can I change data in my invoice?
- Where can I change VAT ID in my invoice?
Fill in the needed information before the purchase
You should to fill in the information you need in the invoice before the purchase is made. Otherwise, you will need to reach out to the support team of our merchants of records that handle payments, taxes, and invoices.
For invoices purchased from your personal account
- Go to the Linked Helper Account section and select the Billing info for personal licenses tab
- Fill in all the needed information:
For invoices purchased from the account of your organization
- Go to the Organizations section in the Linked Helper 2 Launcher, select the account of your organization, and click Open:
- In the Information tab fill in all the needed info:
Download invoices for Linked Helper 2 purchases.
- Go to the Orders & Invoices section in the Linked Helper Launcher.
- Choose the license owner, it can be either a person or an organization you bought the license for.
- Click Paid to filter successfully paid invoices.
- Hover the mouse over the needed record
- Click Receipt.
- Select the folder on your computer to save the receipt.
Where can I change data in my invoice?
For invoices bought directly via PayPal or Stripe
Information on the invoices bought directly via PayPal or Stripe can be changed inside the Linked Helper as it is shown in the Fill in the needed information before the purchase section above.
For invoices bought via PayPro Global
Information on the invoices bought via PayPro Global can be changed only by their support - https://payproglobal.com/customer-support#submit-a-ticket
For invoices bought via FastSpring
All your FastSpring orders are tied to a billing email address and can be checked here - https://linkedhelper.onfastspring.com/account. To change the account details, you need to open the Account Details and Payment Methods tab and press Edit:
Where can I change VAT ID in my invoice?
For invoices bought directly via PayPal or Stripe
If you paid via Stripe or PayPal directly, then it means you were not charged VAT ID. However, if you still want to add VAT ID in the invoice, you can add VAT ID into the Address line 2 inside the Linked Helper account as it is shown in the Fill in the needed information before the purchase section above.
For invoices bought via FastSpring or PayPro Global
FastSpring and PayPro Global are our merchants of payment and they automatically count and process taxes.
If you are placing an order on behalf of a company, enter the company's VAT identification number by clicking "Enter VAT ID" and the VAT charges will be removed.
This must be done before the purchase is made and cannot be done afterward for PayPro orders.
In the case of FastSpring invoices, taxes can be returned and invoices adjusted within a month since a purchase was made.
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