There are two ways to send a manual reply in Linked Helper:
Via Linked Helper manual messages feature
In Linked Helper, you can reply both from a Replied list or Linked Helper Inbox (Inbox plug-in must be installed).
Creating messages
If you want to send a manual message to a person from the Replied list:
- Navigate to a Replied list in your campaign and copy the name of the profile you'd like to send a reply to:
- Click on the Speech bubble icon to see Profile card:
- Create a reply in the Messaging tab (you can also use predefined templates) on the right and click the Send button:
You can also install Inbox plug-in and review and send replies from one place:
- Navigate to the Linked Helper Inbox, and click on the Speech bubble icon to see the full chat:
- Type a message and click the Send button:
Sending messages
Once you click the Send button, Linked Helper will schedule messages to be sent. If you exit the chat, Linked Helper will offer you to send the message now or during the next run of any campaign:
Before exiting the chat, you will be able to:
- Unschedule the message, it will be moved to the Unscheduled Messages tab of the Inbox.
- Edit or delete the message while it is not sent yet.
- Create a new message to be sent soon after the scheduled one.
Managing messages
There are four tabs in the Inbox:
- Sent Messages contains a list of messages you sent or received a replies to.
- Scheduled Messages contains a list of messages to be sent during the next campaign run. You can stop some of them from being sent if needed: hover the mouse of the profile and click the red Stop button in the upper right corner.
- Unscheduled Messages contains a list of messages that were stopped from being sent. You can reschedule them.
- Failed Messages contains a list of messages that were sent to responses that were not most recent. For example, a profile send another reply after a message was scheduled.
- Draft Messages contains a list of drafts you started creating but did not finish.
Via LinkedIn interface
- Go to LinkedIn menu, and find profile in the Messaging widget on the right:
- Craft a reply message and send it: